PRIVACY POLICY

PLEASE READ OUR PRIVACY POLICY, ACCEPTABLE USE POLICY AND TERMS OF USE CAREFULLY. BY VISITING OR ACCESSING OUR WEB SITE, YOU, AS AN INDIVIDUAL OR ON BEHALF OF ANY ENTITY OF WHICH YOU ARE A REPRESENTATIVE OR AN EMPLOYEE WHEN ACTING IN SUCH CAPACITY, AGREE TO BE BOUND BY THE FOLLOWING TERMS. OUR PRIVACY POLICY IS SUBJECT TO CHANGE WITHOUT NOTICE. HENCE, WE ADVICE YOU GO THROUGH OUR PRIVACY POLICY, ACCEPTABLE USE POLICY AND TERMS OF USE REGULARLY.

Avicenna™ is a UAE based manufacturer and supplier of clinical chemistry analysers and reagents, AviChem products and consumables.

Avicenna™ aims to provide innovative and smart diagnostic products and tools to today’s modern laboratories. The company’s range of products is the result of in-house research and development as well as collaborations with reliable manufacturers.

Avicenna its agents, distributors, partners and subcontractors, shall be referred to hereunder as “We” or “Us”.

This Privacy Policy will explain how we use personal data we collect from you, when using our website www.avcna.net. We are committed to protecting your privacy. In order to provide our services, we may collect certain information which is directly provided by you or collected based upon and as a result of your use of our website and/or services. Our collection and use of this information shall be carried out in accordance with this Privacy Policy.

1. What data do we collect?

We collect the following data:

Personal information – meaning any information relating to an identified or identifiable natural person, specifically

– Your IP address.

– Your contact information and email address.

– Other information such as interests and preferences.

– Data profile regarding your online behaviour on our website.

2. How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

When you use our website- We use cookies and other algorithms to collect your Web-Behavior Information, especially when you access our website, mobile apps, products etc.)

When you directly share your information with us – When you sign up or contact us for any query, we collect and process your information.

Complete questionnaires as may be required by us.

Submit any information to us.

Provide, via email, any additional information which may be requested by us.

When you request any form of information, we may request documentation. We will retain the information and documentation that may occur thereafter. We keep your documentation for our record and usage.

Voluntarily complete a survey or provide feedback in any form.

Use or view of website via your browser’s cookies.

3. How will we use your data?

We use your information to:

To better understand your needs.

Improve our products and services.

To send you promotional emails containing the information we think you will find interesting.

To contact you to fill out surveys and participate in other types of market research.

To customize our website according to your online behavior and personal preferences.

We may also use your information to:

– Fix bugs or issues

– Analyze usage of our website to enhance customer experience

– Our marketing campaigns.

4. How do we store your data?

We securely store your data. We implement strong measures and powerful security systems to ensure confidentiality, integrity, and availability of our customer database.

After you submit a request to remove your personal data, we store the data no longer than is reasonably or legally necessary, given the purposes for which the data was collected.

5. What are your data protection rights?

Your consent is the primary legal basis of the collection of the data for the purposes outlined above. By using our website; you consent to the collection of the data. We also place cookies with your consent, which you can withdraw at any time by deleting the cookies.

At come point, you might wish to restrict the use and collection of your personal data. You can achieve this by filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don’t want to disclose your personal information.

If you have already agreed to share your information with us, feel free to contact us via email, as detailed in section 13 below, and we will be happy to change this for you.

6. How do we protect children’s privacy?

We do not knowingly solicit data from or market to children under 18 years of age. By using our website, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of our website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18 years, please contact us according to section 13 below.

7. Your personal data may be shared in the following ways:

We may need to share your information in the following situations:

– Business Transfers. We may share or transfer your information in connection with, or

during negotiations of, any merger, sale of company assets, financing or acquisition of all or part of our business to another company.

– Affiliates. We may share your information with our Affiliates, in which case those Affiliates will honour this Privacy Policy. Affiliates include, but not limited to, our parent company and any subsidiaries, joint venture partners, or other company that we control or that are under common control with us.

– Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.

We may need to share your information to law enforcement or regulatory authorities if required by law or to comply with a valid court order, subpoena, or search warrant.

Our website contains links that lead to other websites or embedded videos from YouTube or any other similar services. If you click on these links and videos or any other similar services, we are not held responsible for your data and privacy protection. Visiting those websites is not governed by this Privacy Policy. Make sure you read the privacy policy of the website of such links, videos or similar data before engaging or using them.

8. What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

You can set your browser not to accept cookies. In a few cases, some of our website features may not function as a result. For further information, visit www.allaboutcookies.org

9. What type of cookies do we use?

10. There are a number of different types of cookies, however our website uses:

Functionality – We use these cookies so that we recognize you on our website and remember your previously selected preferences. This could include what language you prefer and location you are in. A mix of first-party1 and third-party2 cookies are used.

Advertising – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address. We sometimes share some limited aspects of your data to third party for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on browsing patterns on our website.

11. How can you contact us?

If you have any questions about AvicennaTM Privacy Policy, the data we hold, or you would like to exercise your data protection rights, such as requesting a “Right to Erasure Request Form”, please email us at [email protected]